Refund policy
Our Commitment
We stand behind every Snatched Switch™ order. If something isn't right, email us first — we will always find a solution.
Refunds
We offer a 30-day satisfaction guarantee. If you are unhappy with your order for any reason, email us at thesnatchedswitch.support@gmail.com within 30 days of delivery with your order number and photos of the item. Our team will review your request and respond within 24-48 hours with the appropriate resolution.
Wrong or Damaged Items
If you received a wrong or damaged item, email us at thesnatchedswitch.support@gmail.com within 7 days of delivery with clear photos showing the issue. Once verified, we will act accordingly.
Sizing
Please refer to our size guide carefully before placing your order. We are not responsible for orders placed in the wrong size. All size information is clearly provided on the product page — it is the customer's responsibility to select the correct size before completing their purchase.
Important
Please contact us before opening any dispute with your payment provider. We respond to all emails within 24-48 hours and are committed to resolving every issue directly and fairly.
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