Shipping policy
Free Shipping
We offer free shipping on all orders worldwide. No minimum order required.
Processing Time
All orders are processed within 1-3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Times
Estimated delivery times are as follows:
- United States: 7-14 business days
- International: 10-20 business days
Please note these are estimates and not guarantees. Delivery times may vary due to customs clearance, peak seasons, or circumstances beyond our control.
Tracking
Once your order has been shipped you will receive a confirmation email with a tracking number. You can use this to monitor your order's progress. Please allow 2-5 business days after shipment for tracking information to update.
Customs & Duties
International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our product prices or shipping costs.
Lost or Stolen Packages
If your tracking shows delivered but you have not received your package, please check with neighbors and your local post office first. If the package cannot be located, contact us at thesnatchedswitch.support@gmail.com within 7 days of the marked delivery date and we will investigate and act accordingly.
Wrong Address
Please ensure your shipping address is correct before completing your order. We are not responsible for orders shipped to an incorrectly provided address. If you notice an error immediately after placing your order, contact us as soon as possible at thesnatchedswitch.support@gmail.com and we will do our best to correct it before shipment.
Contact
For any shipping related questions contact us at thesnatchedswitch.support@gmail.com